Primary caregiver
Manages the care circle, settings and escalation contacts.
Permission details
- Invite or remove nominated members
- Review alert and check-in settings
- See notification and response records
Remote family care in Singapore
Coordinate your parent's care without the group chat chaos
When siblings live in different parts of Singapore, care updates can get buried. Lotus Smart Living Pte Ltd gives nominated caregivers one privacy-conscious view, with daily summaries and clear records of who was notified.
Everyone knows the next step.
Shared family dashboard
Role-based access
Recorded escalation steps
Family care dashboard
Today's overview
Activity rhythm
Within the usual pattern
Reminder response
Acknowledged
Home conditions
No configured threshold crossed
Activity pattern
Example trend across recent days
Illustrative dashboard only. Available readings depend on the devices and thresholds agreed for the home.
A clearer daily picture
One shared view of how your parent's day is going
A family care dashboard brings configured sensor insights and reminder acknowledgements into a useful daily summary. Trends help your family notice a gradual change instead of reacting to one isolated reading.
The aim is a calmer check-in routine. Start with the signals your family has agreed matter.
Patterns, not guesses
Compare activity rhythm over time and discuss changes with the people involved in care.
No camera feeds by default
The view focuses on agreed sensor signals and check-ins, not live images of your parent's home.
Clear permissions
Everyone sees what they need, nothing more
The primary caregiver sets the nominated circle. Permissions can be reviewed and changed by authorised family members without a technician visit.
Keep the circle intentional.
Secondary caregiver
Shares agreed updates and takes assigned follow-up actions.
Permission details
- View permitted summaries and alerts
- Acknowledge an assigned notification
- Contact the primary caregiver about a change
Observer
Receives a limited view for relatives who need updates without settings access.
Permission details
- View only the summaries shared with them
- No access to household settings
- No authority to change the care circle
Community care partner
Receives specific information only when the resident or authorised representative consents.
Permission details
- Access is limited to an agreed purpose
- Sharing requires recorded consent
- Permission can be reviewed or withdrawn
Sensitive household details stay within the nominated circle. For more on data handling, visit our responsible AI and privacy page.
Respond with context
Real alerts instead of endless checking
Set the check-in time and alert thresholds with your family. The first fortnight gives you time to review everyday patterns and adjust settings before relying on them for routine coordination.
Alerts support care. They do not replace emergency services.
Routine check-in is overdue
The nominated caregiver receives a prompt to follow the agreed check-in plan. A sibling can be assigned as the next contact if there is no acknowledgement.
A configured sensor threshold is crossed
The alert includes the signal and time recorded, then follows the contact order set by the family. It is a cue to check in, not a diagnosis.
A reminder has not been acknowledged
The caregiver sees the reminder status and can follow up through the agreed contact route. Quiet hours help avoid unnecessary overnight notifications.
Family and community coordination
Working alongside community care providers
Families can coordinate with an Active Ageing Centre or community care team when the resident has agreed to share specific information. A shared escalation plan helps avoid duplicate calls or visits.
Consent comes first.
Agree the circle
The resident or authorised representative names the family and care partners involved.
Set the boundary
Decide which summary or alert may be shared, with whom, and for what purpose.
Assign follow-up
Record the first contact and the next step so family and partner actions do not overlap.
Review access
Check permissions when care arrangements change and withdraw access that is no longer needed.
Shared visibility, clearer follow-up
Bring the whole family onto the same page
Tell us how your family shares care today. Lotus Smart Living Pte Ltd can discuss a remote care setup for your parent's home and the people supporting them.